Things You Need to Know
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
OUR SHIPPING POLICY
We are based in Singapore. Both local and overseas shipping is available. For regular shipping, we use SingPost. Regular shipping cannot be tracked and we cannot guarantee that our products will reach you. For registered shipping, we use SingPost as well. Registered mail will come with a tracking number and require someone to receive and sign for the delivery.
Y K Riley ('We' or 'us') provides the content and services available on ('site'). By accessing or using our site, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by the policies found on our site.
2. Purchase related policies
The products available on our site are for non-commercial use only. You may not sell or resell any of the products you purchase or otherwise received from us. We reserve the right, with or without notice, to cancel any orders that we believe may result in the violation of our policies.
3. Accuracy of product descriptions
We do our best to describe products accurately on our site. However, we are not able to guarantee that they are error-free. Please contact us should you notice any errors or discrepancies so that we make take the necessary action to correct these error and discrepancies.
4. Intellectual property
All content available on our site, including but not limited to logos, images, text, videos, data compilations and software are the property of us and are protected by Singapore and international copyright laws.
No content on our site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
5. Your obligations and responsibilities
In the access or use of our site, you shall comply with our policies on our site. You may not make any change or alteration to our site or any content on our site and may not impair in any way the integrity or operation of our site. Without limiting the generality of any other provision of our policies, if you default in any of them, you shall be liable for all the losses and damages that this may cause to us.
6. Third party links
We are not responsible for the content of any third party websites linked to or from our site. Links appearing on our site are not an endorsement by us. You may visit any third party websites at your own risk. We are not responsible for examining or evaluating third party websites linked to and from our site, nor do we assume any responsibility or liability for the actions, content, products, or services of, including, without limitation, of their privacy policies and terms and conditions.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of our site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
With respect to any dispute regarding our site, all rights and obligations and all actions contemplated by our policies shall be governed by the laws of the Republic of Singapore. Any dispute relating in any way to your visit to our site shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.
You acknowledge and agree that our policies constitute the complete and exclusive agreement between us concerning your use of our site, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right to change these policies at any time by posting the changes on our site, and informing you via our mailing list emails. Any changes are effective immediately upon posting to our site. Your continued use of our site constitutes your agreement to our policies. We may, with or without prior notice, terminate any of the rights granted by these policies.
Nothing contained in these policies shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these policies shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these policies unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
Trust Us with Your Information
Y K Riley ('We' or 'us') knows you value how your personal information is used and shared. We appreciate the trust that you have in us and are committed to protecting your personal information. This policy is about the information we collect, how we use it, who we disclose it to and how you can access, change and remove your personal information.
1. Personal information defined
Personal information is any information that you have provided to us including but not limited to the following:
(b) Contact details (including phone numbers and email addresses)
(c) Delivery address
(d) Responses through our correspondence
2. Collection of personal information
2.1. Order forms
In order for us to process your orders correctly, we may need personal information like your name, email address, telephone number and delivery address.
2.2. Mailing lists
When you sign up for our mailing list, we use information such as your name and email address so that we can send you our latest updates.
2.3. Other ways personal information is collected
We also collect information about your preferences when you browse our website through the use of 'cookies'. Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Please refer to for the types of cookies used. You may disable these cookies via your browser settings at any time.
3. Usage and disclosure of personal information
We use your personal information to send marketing emails from time to time. We usually send emails for event notices, offers and launch of new books. If you do not wish to receive our marketing emails, you may opt out at any time via the unsubscribe link in our emails sent to you. We do not sell your personal information to any third party.
We may engage third party service providers to assist us in future, which means we will disclose your personal information to these service providers on a need-to-know basis. Access to your personal information will only be provided to them for the purpose of performing such functions. We will require these third party service providers to ensure that the personal information disclosed to them are kept confidential and secured.
Where required by law, we may disclose your personal information to the authorities when requested.
4. Storage of personal information
Your personal information is stored on the Wix database provided to us via our subscription of Wix's service. Subscribing to an established service provider such as Wix is our commitment to security and protection of your personal information against unauthorized access. Personal information is retained unless you inform us in writing to remove your information from our database.
RETURNS AND REFUNDS
The Small Print
Y K Riley ('We' or 'us') will not be able to refund any sold products. All sold products are also non-returnable. We will provide one-to-one exchanges for incorrect, faulty or damaged products within 30 calendar days from the date of purchase.